Water Suppliers in the Cayman Islands – Water Authority Cayman

Technical Difficulties: CYB Phone Line

Water Authority - Cayman would like to advise our valued customers that due to unforseen issues with the phone line services in Cayman Brac, the CYB Office is current unable to receive calls. Customer who wish to order Trucked Water are advised to call the Grand Cayman Office at +1 (345) 949-2837. The Authority apologies for any inconvenience caused.

Planned Service Interruption on High Rock Road

The Water Authority – Cayman wishes to inform customer about planned service interruption on High Rock Road. The interruption will begin on Friday, 8 May between the hour of 9:00AM to 12:00PM. Click here to learn more.

Cayman Brac Customer Service Office Closure - Friday 8 May

Water Authority-Cyman would like to advise its valued customers that its Customer Service Office in Cayman Brac will close for the day on Friday, 8 May 2026, to facilitate its Customer Appreciation Event. Click here to learn more.

CaribDA 2026 Biennial Conference

Water Authority is proud to co-host the 2026 Biennial Conference, in partnership with CaribDA and Consolidated Water. Click here to learn more about the regional conference being held in Grand Cayman, including how to register.

The latest "What's on Tap?" is Here!

Read our latest "What's on Tap?"newsletter today and keep up-to-date with the lastest Water Authority - Cayman events, projects and milestones. Click here to learn more.

NOW HIRING

The Authority has career opportunities available. Click here to learn more.

Water Authority Launches AMI Pilot Project

The AMI Pilot Project is an important step toward modernising the Authority’s water management systems and improving customer service. Learn more here.

Access Customer Portal

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to access the Customer Portal. Don’t have an account? Click Here to register today.

There are currently no reported service outages.

Customer Portal

Manage your Water Authority account through our Customer Portal. You can request services, view and pay your bill, review your consumption history and more.

Report A Problem

If you are aware of a mainline problem or are experiencing service issues, please contact the Authority so that we can work towards a solution.

Start, Stop, Move

The Authority provides piped water, trucked water, sewerage and septage services to our various service areas throughout the Cayman Islands.

Rates

Your monthly bill is based on the type of service you have and will show you how your charges were calculated. For more information on your bill, please see the About My Bill section.