The next set of disconnections will affect Red Bay, Crewe Road, South Sound, Prospect, and Fairbanks Road. Click here to pay your bill online and avoid disconnection.
The AMI Pilot Project is an important step toward modernising the Authority’s water management systems and improving customer service. Learn more here.
If you’ve changed your postal address, email, or phone number - please update your account information. You can update it straight from the Customer Portal or fill out our Customer Information Update Request form. For critical information such as tenancy, power of attorney or company directorship, please contact our Customer Service Representatives.
Click here to access the Customer Information Update Request form.
The Water Authority - Cayman is now accepting applications for our annual scholarship. Application deadline 28 February 2026. Click here to start your application.
With Water Authority's Email Customer Notifications. Click here to learn how you can manage your preferences.
