Water Suppliers in the Cayman Islands – Water Authority Cayman

Public Service Announcement: Planned Service Interruption in Cayman Brac (11 Nov - 18 Dec)

Water Authority – Cayman wishes to advise its customers of a series of planned, localised service interruptions in Cayman Brac to facilitate leak detection works. The work will begin on Wednesday, 11 November, and continue until Friday, 18 December 2026. Click here to learn more.

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DISCONNECTION NOTICE: Tuesday, 10 November, 2026

Tusday, 10 November 2026 - The next set of disconnections will affect Red Bay, Crewe Road, South Sound, Prospect and Fairbanks Road. Click here to pay your bill online and avoid disconnection.

Plan Ahead for Life's Unexpected Moments

Talk to your family about when you may need to authorise a trusted person to access and manage your Water Authority account. Click here to find out more about your options. If you have any questions, please contact a Customer Service Representative: Grand Cayman: 949-2837 Cayman Brac: 948-1403

Planned Works: Rockshire Drive

Water Authority – Cayman will be conducting planned infrastructure upgrade works along Rockshire Drive, in George Town. Preliminary works will begin on 15 September 2026, with the project starting on 23 September 2026 and lasting about six weeks. Click here to learn more.

Store Before the Storm: Preparing for Hurricane Season

Click here for useful hurricane preparedness tips!

Hurricane Preparedness Tips for Sewerage Customers

Take steps to protect your property from sewage backflow during the Hurricane Season. Click here to learn more.

Access Customer Portal

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to access the Customer Portal. Don’t have an account? Click Here to register today.

There are currently no reported service outages.

Customer Portal

Manage your Water Authority account through our Customer Portal. You can request services, view and pay your bill, review your consumption history and more.

Report A Problem

If you are aware of a mainline problem or are experiencing service issues, please contact the Authority so that we can work towards a solution.

Start, Stop, Move

The Authority provides piped water, trucked water, sewerage and septage services to our various service areas throughout the Cayman Islands.

Rates

Your monthly bill is based on the type of service you have and will show you how your charges were calculated. For more information on your bill, please see the About My Bill section.