Water Suppliers in the Cayman Islands – Water Authority Cayman

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Temporary Office Closure Cayman Brac - Friday 20 June

Please note that our Cayman Brac Customer Service office will be temporarily closed from 12:00 PM to 2:00 PM tomorrow, 20 June for a staff event. We appreciate your understanding and apologise for any inconvenience this may cause.

DISCONNECTION NOTICE: Tuesday, 24 June

The next set of disconnections will affect: all areas between Prospect and East End. Click here to pay your bill online and avoid disconnection.

Customer Satisfaction Survey

A random selection of our customers has been sent an email invitation to take part in a quick, multiple-choice survey. If you’ve received the survey in your inbox, we’d really appreciate you taking a moment to share your thoughts. Your feedback helps us improve and serve you better!

NOW HIRING

The Authority has career opportunities available. Click here to learn more.

Access Customer Portal

CLICK HERE

to access the Customer Portal. Don’t have an account? Click Here to register today.

There are currently no reported service outages.

Customer Portal

Manage your Water Authority account through our Customer Portal. You can request services, view and pay your bill, review your consumption history and more.

Report A Problem

If you are aware of a mainline problem or are experiencing service issues, please contact the Authority so that we can work towards a solution.

Start, Stop, Move

The Authority provides piped water, trucked water, sewerage and septage services to our various service areas throughout the Cayman Islands.

Rates

Your monthly bill is based on the type of service you have and will show you how your charges were calculated. For more information on your bill, please see the About My Bill section.