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Customer Connect
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 Apply for Water
To apply for Water Services, complete this application form and submit with the applicable fees to the Water Authority. |
FAQs
A list of frequently asked questions can be found here.
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Apply for Sewerage
To apply for sewerage service, complete this application form and submit with the applicable fees to the Water Authority.
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Report a Problem
You may call 916-1000 to report a problem after working hours or this form may be used for non-emergency problems.
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Rates
Water rates are based on the type of development being serviced. A complete list of water rates is available here.
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Request Reading
There may be occasions when a meter reading may be required between billing cycles. Please use this form to request a reading.
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Change Billing Address
Should you need to change the billing address on your account please complete this form and we will be happy to make the change.
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Payment Agreements
Payment agreements are offered to customers with a relatively good credit history, but immediately find themselves in a short-term financial crisis. Please use this form to apply for short term credit.
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Customer Service
Our customer’s needs are of utmost importance to us and we provide a dedicated team of individuals to meet those needs. Click here for a list of our customer service professionals.
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Law & Regulations
The Water Authority is committed to operating within the legal framework stipulated by the Cayman Islands Government. Please click here for a list of laws to which we abide.
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Payment Options
There are several ways in which bill payments can be made. Please click here for a list of options.
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